Terms & Conditions

Welcome to www.wellnessforever.in. This Website is owned and operated by Wellness Forever HealthTech Pvt. Ltd. (hereinafter “Wellness Forever”), whose registered office is at Unit on 7th Floor (Pt) Southside, Wing A, Empire Plaza IT Park, L B S Marg, Vikhroli (West), Mumbai-400083, India.

The following are the Terms and Conditions, read together with the Privacy Policy, hat govern your purchase and use of the products and services (the "Products") from www.wellnessforever.com, and constitute a legally binding agreement, between you ("the Customer", the "User" or "the Caregiver") and www.wellnessforever.com,which is the website of the fully licensed Pharmacy – Wellness Forever.
By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.wellnessforever.com , you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this Website.

1. Creating an Account

1.1 To use certain features of the Website (e.g. ordering Products, posting rating/reviews, receiving Wellness Forever e-newsletters), you must set up an account with www.wellnessforever.in (“Wellness Forever Account”) and provide certain information about yourself as prompted by the Customer Information form, including, your name, gender, email address, date of birth, account password, mobile phone number and billing/shipping address. All of your registration information is protected by our Privacy Policy

1.2 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.

1.3 Your Wellness Forever Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Wellness Forever Account.

1.4 www.wellnessforever.in will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorized use of your Wellness Forever account, you shall immediately notify at qrt@wellnessforever.com.

1.5 It is your responsibility to keep your email address up-to-date on your account setup at www.wellnessforever.com so that we can communicate with you electronically.

2. Privacy Policy

2.1 Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer our Privacy Policy, which also governs your visit to www.wellnessforever.com.

2.2 We understand the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.

3. Security Policy

All your transactions are 100% secure when you place an order online at www.wellnessforever.com. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.

4. Customer eligibility

Our Customers or Users must be over 18 years of age and registered with us. www.wellnessforever.com is not intended for children under the age of 18. We will not knowingly collect information from Wellness Forever visitors in this age group.

5. Price and Payment

5.1 All our product prices include all applicable statutory taxes, fees and subject to availability.

5.2 We make every effort to make sure that the pricing and availability of products on our website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

5.3 We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

5.4 The delivery charges is Rs.99/- for all order value less than Rs. 500/-; and Free delivery charges for any order value of Rs.501/- or more.

5.5 Standard delivery orders will be delivered within 3 to 7 working days. Express delivery orders will be delivered within 2 to 3 working days.

5.6 You can make the payment via any one of the following methods of payment: Credit Card/Debit Card, Net Banking, Wallet or Cash on Delivery.

5.7 Credit/Debit Card and Net Banking Payments are processed via our online payment gateway partners.

6. Disclaimer of Warranties and Limitation of Liability

6.1 All information, products and services included on or otherwise made available to you through this website are provided by www.wellnessforever.com on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this website is at your sole risk.

6.2 www.wellnessforever.com assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site.

6.3 www.wellnessforever.com has exerted reasonable efforts to ensure that all information published on the website is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the website at our sole discretion.

6.4 www.wellnessforever.com cannot guarantee the adequacy, currency or completeness of the website content. www.wellnessforever.in does not warrant or endorse the effectiveness, quality or safety of the products available on its website.

6.5 We disclaim responsibility for any harm to persons resulting from any instructions or products referred to in the website. www.wellnessforever.com is not associated with any manufacturer of medicines or other products on the website. We do not warrant that the website, or its content will meet your requirements.

6.6 Please note that while Wellness Forever has made every effort to accurately display the colours of products on its website, the actual colour you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will be the same as the colour of the products delivered to you.

6.7 We may let you view our information and communicate with us through the Social Media services such as Facebook and Twitter. Wellness Forever explicitly disclaims any responsibility for the terms of use and privacy policies that govern these third-party websites, which are in no way associated with us.

6.8 www.wellnessforever.com accepts no responsibility for any loss or damage suffered due to your reliance on the product reviews posted by the Wellness Forever users.

6.9 www.wellnessforever.com reserves the right to modify or withdraw any part of the website or any of its content at any time without notice.

7. Website Availability

We take all reasonable care to ensure the availability of the www.wellnessforever.in website 24 hours every day, 365 days per year. However, the website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. www.wellnessforever.com does not warrant uninterrupted access to this website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.

8. Links to third-party websites

We provide link to third-party websites such as Paytm/ payUmoney, our online payment service partners which process your Net Banking and Credit Card/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such website link.

9. Terms of Sale

9.1 www.wellnessforever.com may accept or decline any order placed by a customer in its absolute discretion without liability to you.

9.2 www.wellnessforever.com reserves the right to discontinue any program or offer on its website.

9.3 We reserve the right, without prior notice, to limit the order quantity of any products available on www.wellnessforever.com.

9.4 We acknowledge and you agree that you have fully and accurately disclosed your personal information and consent to its use by Wellness Forever and/or its affiliates.

9.5 By making this purchase you hereby authorise Wellness Forever and/or its affiliates to ship the order by Post/courier to your designated location. This authorisation shall include, but not be limited to: collecting and using your personal and personal health information as reasonably necessary for the fulfillment of your order.

9.6 "If you are the parent/legal guardian/authorised person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to the Wellness Forever and/or its affiliates on the customer’s behalf."

10. New Contest

10.1 Contest period: 1st October 2022 to 8th January 2023

10.2 Eligibility: Every unique and valid mobile number creating a tax invoice during this term would be eligible for the lucky draw.

10.3 The customer must be a citizen of India, above 18 years of age and residing in Maharashtra, Goa or Karnataka.

10.4 Winners will be announced every month or at regular intervals during the contest period, as solely decided by Wellness Forever.

10.5 Selection of the winner will be at the sole discretion of Wellness Forever.

10.6 Wellness Forever reserves the right to revoke, change or alter the Offer at any given time.

10.7 The prize and product images are for representation purposes only.